We’re There for You When You Need Us

For the many personal issues and concerns that arise in life, your Employee Assistance Program is available any time, 24 hours a day, seven days a week, including holidays. At MINES, we are happy to have you as our client. We understand that life presents numerous personal challenges and concerns. That’s why our Employee Assistance Program (EAP) is here to provide you with support whenever you need it, ensuring your employee wellbeing and offering expert employee counseling. At MINES, we value your partnership and are committed to your welfare.

Our comprehensive EAP services encompass a range of resources designed to enhance your work-life balance, manage stress, and boost your overall wellbeing. Depending on your employer’s chosen programs, you may have access to the following services:

With MINES & Associates, you and your household members can benefit from no-cost counseling sessions, ensuring robust employee support and enhancing overall employee wellbeing. Our Employee Assistance Program (EAP) is designed to provide you with convenient and confidential access to these vital services 24/7. Whether you prefer face-to-face sessions at a location of your choice or virtual counseling via telephonic, video, or digital message-based options, we’ve got you covered. Our network of experienced professionals, including Ph.D., LMFT, LPC, and LCSW, is dedicated to addressing various everyday issues that can impact your life:

  1. Stress: We offer stress management support to help you effectively navigate and reduce the stressors that life can bring, promoting your overall wellbeing.

  2. Depression: Our expert counseling services encompass depression treatment to assist you in managing this condition and finding a path to emotional wellness.

  3. Family Issues: From family conflict resolution to improving relationships, we’re here to provide the guidance and counseling you need for a harmonious family life.

  4. Financial Problems: We understand the challenges financial stress can bring. Our employee support includes assistance with budgeting, financial planning, and debt management.

  5. Substance Abuse: Our programs include substance abuse counseling and support to help individuals or family members address and overcome addiction.

  6. Work-Related Issues: We’re equipped to assist with a wide range of work-related concerns, including conflict resolution, career development, and more.

MINES & Associates is committed to ensuring your emotional and mental wellbeing. Our confidential EAP services are tailored to your needs, offering valuable employee counseling and support when you need it most. Reach out to us anytime to access the support and resources to navigate life’s challenges effectively. Your wellbeing is our priority.

Digital Intake

Unlock the convenience of Our Digital Intake Portal, providing swift and hassle-free access to your EAP services. The Digital Intake Portal is at your service 24/7, 365 days a year, ensuring a seamless request and intake process for your employee assistance program benefits.

PersonalAdvantage – Online Resource Library

Discover the vast resources within “PersonalAdvantage,” accessible through MINES and Associates. This comprehensive online resource library offers a potent work/life balance tool and more, even granting you free access to the eM Life Mindfulness app. PersonalAdvantage equips you to combat stress, harmonize your life, and foster personal and professional growth. With an extensive array of resources, from forms, articles, assessments, to online training, you can explore topics ranging from resilience and wellbeing to financial planning and computer software skills.

If MINES serves as your EAP provider, accessing these invaluable tools is a breeze. Visit Personal Advantage and employ your organization’s company code to access your resources today!

Supportiv – Peer Support

Embrace Supportiv, our 24/7/365 peer-to-peer support service designed to help you navigate mental health, emotional, or social challenges. Engage in small group chats with individuals who share your experiences, all under the guidance of a professional facilitator who ensures a safe and supportive conversation in real time. Whether you’re dealing with stress, work-related issues, family concerns, loneliness, anxiety, parenting challenges, or motivation hurdles, Supportiv offers an anonymous and readily available space for meaningful conversations. Take the first step to feeling better by starting a conversation today. Your journey to improved emotional and mental wellbeing begins now.

With MINES employee assistance program, you and your household members are entitled to one initial 30-minute office or telephone consultation with a network attorney at no cost for each separate legal matter that may arise.

We also recognize the importance of financial wellness. That’s why we provide financial counselors who can offer guidance through telephonic consultations, with each session typically lasting between thirty and sixty minutes, depending on the specific issue. Additionally, we offer a valuable 25% discount on services with in-network financial providers.

Other tools under the MINES financial/legal benefit include mediation, tax consultation and preparation, and “Do-it-yourself” legal forms and document preparation for those who prefer a do-it-yourself approach. We understand that legal matters can be challenging, and these tools can simplify the process, making it more manageable for you.

Discovering the ideal dependent care provider can often be a taxing and lengthy process. At MINES, we aim to ease this journey by granting each employee and their household members unlimited access to specialized work/life services. These services offer a wealth of information, in-depth research, and personalized referrals in categories such as childcare, eldercare, and various convenience services. Our extensive network includes options for:

  1. Assisted Living Facilities: Providing support for seniors who require daily assistance.

  2. Caregiver Support: Offering assistance and guidance to those caring for loved ones.

  3. Community Services: Helping you locate relevant community resources.

  4. Medicare/Medicaid: Providing information on healthcare options for eligible individuals.

  5. Childcare Centers: Assisting in finding quality childcare services.

  6. Adoption Services: Offering resources and guidance for those considering adoption.

  7. New Parents/Pregnancy: Supporting expecting and new parents through various resources.

  8. Special Needs: Catering to individuals with special requirements.

  9. Fitness Classes: Enabling access to physical health and wellness programs.

  10. Home-based Services: Finding services that cater to home needs.

  11. Pet Care: Offering solutions for pet owners, including pet-sitting and grooming services.

  12. Repair Services: Assisting with various repair and maintenance needs.

And more! We are committed to ensuring you and your household members’ needs are met, simplifying your journey to find the most suitable dependent care services.

At MINES, we are dedicated to enhancing employee support and well-being. We proudly offer each employee and their household members access to a comprehensive wellness program that includes up to 4 free and entirely confidential coaching sessions per year. This outstanding wellness program holds URAC accreditation and is facilitated by a team of board-certified professional wellness coaches.

Our wellness coaches are committed to helping individuals assess their current wellness needs and define specific wellness objectives. Throughout the journey to well-being, they conduct regular progress checks and provide valuable guidance to address questions and hurdles along the way. Topics covered by our wellness coaching sessions encompass a wide range of well-being aspects, such as:

  1. Weight Loss: Receive guidance and support for healthy weight management.
  2. Fitness: Develop a fitness routine tailored to your needs and goals.
  3. Nutrition: Gain insights into healthy eating and nutritional choices.
  4. Healthy Habits: Establish and sustain positive lifestyle changes.
  5. Stress Management: Learn effective stress reduction techniques.
  6. Health Concerns: Address specific health-related queries and challenges.
  7. Caffeine Reduction: Get help in moderating caffeine consumption.
  8. Injury Recovery: Navigate the recovery process and regain physical well-being.
  9. Physical Training: Design and implement a physical training regimen.
  10. Relationship Development: Enhance interpersonal connections.
  11. Sleep Issues: Tackle sleep-related issues and improve sleep quality.
  12. Smoking Cessation: Access resources to quit smoking effectively.

And much more. Our wellness coaching program is designed to empower individuals in reaching their wellness objectives and fostering a healthier, more balanced life.

At MINES, we prioritize employee support and well-being through our exceptional smoking cessation and stress management programs. Our comprehensive 6-week program, rooted in Cognitive Behavioral Therapy (CBT), is available to all employees/members and their household members. It offers a unique and effective approach by leveraging virtual reality (VR) technology to provide mindful exposure therapy and support, all from the comfort of your home.

Program Highlights:

  1. Virtual Reality Mindful Exposure Therapy: Immerse yourself in a cutting-edge VR experience designed to enhance the effectiveness of exposure therapy. This innovative approach creates a safe and controlled environment for combating smoking addiction and stress.

  2. 6-Week Program with 8-Month Follow-Up: Our structured program spans 6 weeks, and we don’t stop there. With an extended 8-month follow-up, we are committed to helping you maintain your smoke and stress-free status. This long-term support is crucial for lasting success.

  3. Peer Support Component: You won’t be alone on this journey. Our program includes a peer support component, connecting you with individuals who are going through similar challenges. Sharing experiences and encouragement can make a significant difference in your progress.

Proven Results:

Our smoking cessation and stress management programs have yielded impressive results. For smokers, we’ve achieved a remarkable 33% quit rate and a 45% reduction in smoking. Additionally, these programs have demonstrated significant stress reduction benefits for all participants.

MINES is dedicated to enhancing the well-being of employees and their households by providing these valuable tools and resources. Our innovative programs are designed to promote a healthier, smoke-free life and equip you with the skills to effectively manage and reduce stress.

At MINES, we understand that the journey of parenthood is filled with joys and challenges. To support you and your families during this significant life transition, we offer comprehensive Parental Coaching and Lactation Support services. These resources are aimed at enhancing employee well-being and promoting a healthy work-life balance.

Parental Coaching:

Our Parental Coaching program provides 4 telephonic coaching sessions per year to address various aspects of parenthood. Whether you’re dealing with sleep and behavior problems, managing remote work with kids at home, fostering sibling relationships, or tackling pre and post-natal feeding concerns, our experienced coaches are here to assist you. We understand that each parenting journey is unique, and our program covers a wide range of topics to support you every step of the way.

Lactation Support:

Breastfeeding and lactation can be a complex and sometimes challenging aspect of parenthood. Our Lactation Support service offers expert guidance and consultation on numerous topics related to parental education and lactation. Whether you’re seeking advice on baby weight gain, latching, breast/bottle feeding, milk production, nutrition, breast pain, pumping, or returning to work while continuing to breastfeed, our virtual mini-consults are available to address your needs at various stages of your breastfeeding journey. We’re here to provide valuable insights and practical solutions to ensure a positive and healthy breastfeeding experience.

MINES is dedicated to fostering employee well-being and ensuring that the transition into parenthood is as smooth as possible. Our Parental Coaching and Lactation Support services reflect our commitment to supporting employees through this transformative life phase, promoting their overall health, and helping them maintain a harmonious work-life balance.

Introducing Supportiv: Your 24/7 Companion for Enhanced Personal and Employee Well-Being

At MINES, we understand that life can present various mental health, emotional, and social challenges that can impact your overall well-being. That’s why we’re proud to offer Supportiv, a 24/7/365 peer-to-peer support service that’s designed to provide you with a safe space for discussing your concerns, seeking guidance, and connecting with others who can relate to your experiences.

Real Conversations, Real Solutions:

Supportiv creates a supportive environment where you can engage in small group chats with individuals who share your struggles. These small groups are moderated by professional facilitators who ensure that the conversations are safe, respectful, and productive. It’s an opportunity to share your thoughts, feelings, and concerns with like-minded people who understand what you’re going through.

Immediate Help for a Range of Challenges:

Life’s challenges come in many forms, from workplace stress and family issues to feelings of loneliness, anxiety, and low motivation. With Supportiv, you can start chatting instantly with real people who are here to assist you in navigating these struggles. It’s a 100% anonymous platform, and it’s available round-the-clock, ensuring that help is just a message away whenever you need it.

MINES is committed to providing comprehensive employee support and enhancing well-being, and Supportiv is a valuable resource that aligns with these goals. We invite you to explore this platform and experience the power of real conversations and real solutions that can make a meaningful difference in your life.

MINES is proud to be your EAP provider, ensuring you have the support and resources you need to navigate life’s challenges and enhance your employee wellbeing. Please reach out to your employer or contact MINES & Associates directly to explore the specific benefits available in your plan. Your well-being is our priority, and we’re here to help you thrive in every aspect of life.

For questions regarding these services or to utilize these services or to request a quote, please contact MINES and Associates at 1-800-873-7138 or Email Us and a MINES Team member will be happy to assist you.